Friday/Poppins

Project Scope

Interim payroll support for Germany, France, the Netherlands, Spain, Italy, and the United Kingdom
Additional support with HR Analytics

Use Cases

Support with the payroll process for all EMEA countries
Specifically, support with processing payroll for layoffs and salary increases
Point of contact for internal and external stakeholders regarding payroll-related matters
Implementation of HR Analytics tasks
Implementation of personnel cost planning for 2025

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"Friday/Poppins temporarily supported our understaffed payroll department. This enabled us to seamlessly manage critical, cross-border issues. I particularly appreciated Friday/Poppins' pragmatic approach and proactivity during our collaboration."

Norman Fiebig

Head of Accounting

Achieving sustainable results in three steps

Each of our projects follows a clear logic: we identify existing roadblocks, implement effective HR structures, and ensure long-term success. Explore in detail how we followed this approach to deliver sustainable results and create tangible relief for our clients.

Challenges

The prolonged absence of a payroll team member due to illness and their subsequent departure from the company led to internal capacity bottlenecks and an overload for the remaining employee.
The department was understaffed.
The remaining person was unable to cover all essential tasks for the company.
Planned absences, such as holidays, could not be managed.

Solution

Interim payroll support to address capacity bottlenecks
Support with the payroll process for all EMEA countries
Point of contact for all internal and external stakeholders regarding payroll-related questions
Suggestions for process improvement
Ensuring timely processing of payroll, responding to inquiries from authorities, and managing incoming correspondence
Management of company pension schemes and organization of relevant documents
Support with the creation of important reports and personnel cost forecasts for 2025
Holiday cover
Assistance with new team member onboarding

Impact

Seamlessly managed critical payroll tasks across multiple countries, preventing disruptions.
Timely and effective responses to internal and external inquiries built trust and reliability.
Proposed improvements streamlined payroll processes and reduced future bottlenecks.
Timely payroll processing ensured employee satisfaction and regulatory compliance.
Provided critical reports and forecasts to support strategic financial planning.

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Interim payroll support for all EMEA countries to address capacity bottlenecks