Friday/Poppins

Project Scope

Covering and supporting all People Operations matters

Use Cases

Point of contact for all employee questions regarding payroll, contract management, and employment matters
Employee master data maintenance, contract management, payroll, attendance and absence management
Process setup and optimization
Project Management

"Friday/Poppins helped us further develop our compensation system, ensuring a market-aligned and responsible salary structure. The collaboration was very smooth, and we greatly benefited from Friday/Poppins' expertise and high standard of efficiency."

Anna-Lisa Obermann

Head of People

Achieving sustainable results in three steps

Each of our projects follows a clear logic: we identify existing roadblocks, implement effective HR structures, and ensure long-term success. Explore in detail how we followed this approach to deliver sustainable results and create tangible relief for our clients.

Challenges

The Digital Service's People Operations team filled the Team Lead position through an internal promotion. During this individual's probationary period, they required support with daily People Operations tasks to enable them to take on leadership responsibilities and develop in their role.

Solution

Interim management for all People Operations tasks
On-site support for the People Operations team to ensure all questions from Digital Service employees could be answered
Integration of the existing team to ensure all tasks could be taken over
Integration into the overall company structure to collaborate with internal and external stakeholders on projects
Optimization of existing processes and integration of expert knowledge

Impact

Our solution ensured a smooth transition for the new Team Lead in the People Operations team by providing crucial support during the probationary period.
By assigning an interim management role for daily HR tasks, we relieved the outgoing manager, allowing her to focus on strategic aspects.
Our on-site support promptly answered questions from Digital Service employees, fostering a culture of responsiveness and efficiency.
By integrating the existing team into the solution, we facilitated knowledge transfer and skill development, thereby increasing the team's overall effectiveness.
By prioritizing process optimization and expert input, we ensured that operational procedures remained up-to-date and aligned with industry best practices.
Overall, our comprehensive approach not only supports the individual transitioning into a leadership role but also strengthens the entire People Operations team, contributing to the company's overarching goals of efficiency, collaboration, and excellence.

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Interim management for all daily People Operations matters