CASE STUDY

Taking Over Daily HR Tasks – Improving Processes and Employee Experience

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Project Scope
  • People & Culture consulting and first interim position in this area, responsible for daily HR department tasks
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Use Cases
  • Review of existing People & Culture processes and implementation of improvements following an evaluation
  • Taking over People & Culture tasks previously handled by the CEO
  • Interim People Manager for all processes, from hiring to payroll and employee support
  • Optimization of processes such as onboarding and offboarding, as well as automated payroll procedures
"Having a People & Culture Manager provided by Friday/Poppins had a huge impact on us. Not only did it allow me to finally refocus on strategic tasks, but numerous processes were also optimized and individual HR functions were effectively managed."
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Sebastian Paasch

Managing Director

Achieving sustainable results in three steps

Each of our projects follows a clear logic: we identify existing roadblocks, implement effective HR structures, and ensure long-term success. Explore in detail how we followed this approach to deliver sustainable results and create tangible relief for our clients.

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Challenges
  • The company lacked internal expertise in People & Culture.
  • HR matters were on the CEO's desk, tying up his resources. This situation diverted valuable capacity and attention from strategic core functions.
  • The absence of dedicated HR management impaired process efficiency and employee support.
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Solution
  • Evaluation and improvement of existing People & Culture processes
  • Taking over tasks in People and Culture
  • Oversight of all HR functions, including recruitment, payroll, and employee support.
  • Improvement of onboarding and offboarding processes and introduction of automated payroll systems
  • Streamlining HR operations to allow the CEO to focus on strategic priorities

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Impact
  • By deploying an Interim People & Culture Manager, we were able to improve and streamline processes, increasing the overall efficiency and effectiveness of the HR department.
  • By taking over HR tasks from the CEO, resources are better allocated, allowing the CEO to focus on strategic leadership.
  • By managing all HR functions internally, special attention is ensured for recruitment, payroll, and employee support.
  • Optimized onboarding and offboarding processes, along with automated payroll, lead to a smoother and more positive employee experience.

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