Friday/Poppins

Project Scope

Interim Head of the People & Culture Department, including managing an intern

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Use Cases

Managing and improving all HR processes within People Operations, such as onboarding and offboarding
Handling monthly payroll preparation
Managing all ongoing recruitment processes
Guiding and supervising the intern
Assigning tasks and ensuring the intern's professional development
Evaluating the intern's performance and providing feedback

„When our HR Manager was suddenly unavailable, many of our processes stalled. Thanks to the interim support from Friday/Poppins, we had dedicated contacts for all HR matters and were able to continue our daily operations without any issues.“

Sascha Firtina

Co-Founder

Achieving sustainable results in three steps

Each of our projects follows a clear logic: we identify existing roadblocks, implement effective HR structures, and ensure long-term success. Explore in detail how we followed this approach to deliver sustainable results and create tangible relief for our clients.

Challenges

Sudden and prolonged absence of the HR Manager due to illness, followed by a resignation, leading to significant disruption in essential HR operations
Risk of inefficiency in key HR processes such as onboarding and offboarding, monthly payroll preparation, and ongoing recruitment efforts
The HR intern was working without direct supervision

Solution

Our interim managers took over all People Operations processes to ensure smooth HR operations.
We stabilized onboarding and offboarding procedures, ensured timely and accurate monthly payroll, and managed ongoing recruitment to fill critical positions.
Additionally, we directly guided the intern, assigned tasks, and conducted regular performance reviews to foster their development.

Impact

The impact of our interim management was significant:

Employees, leaders, and the executive team had a dedicated point of contact for all relevant and critical HR matters, ensuring clear communication and support.
We automated processes to reduce manual work, introduced new processes and appropriate tools, and comprehensively trained the intern.
As a result, daily operations, including payroll and hiring, continued smoothly and without interruption.

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Interim Management of the People & Culture Department