CASE STUDY

Streamlining HR Operations through HiBob implementation and interim support

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Project Scope
  • HiBob Implementation with Enablement
  • Project Management
  • Client-Side Configuration

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Use Cases
  • Multi-country HiBob implementation, encompassing CoreHR, Talent, and Compensation modules
  • Close collaboration with People Operations and People Business Partner teams to enable them
  • System Configuration
  • Overall Project Management and Change Management
"Working with Friday/Poppins not only enabled us to implement a new HRIS, but also brought the team together and optimized our processes. This gave us the clarity needed to drive strategic initiatives forward."
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Anja Maassen ven den Brink

Chief People Officer

Achieving sustainable results in three steps

Each of our projects follows a clear logic: we identify existing roadblocks, implement effective HR structures, and ensure long-term success. Explore in detail how we followed this approach to deliver sustainable results and create tangible relief for our clients.

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Challenges
  • There was a lack of resources within the People team.
  • Too much day-to-day operational work prevented full focus on the project (e.g., company acquisitions).
  • The team struggled with scattered data and poor data quality.
  • There was a lack of engagement within the People team for the project.
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Solution
  • Support with configuration and bringing the team together to test and get used to the system.
  • Assistance with data cleansing and data mapping.  
  • Support by providing an interim Head of People Operations.  
  • Support with project management and organizing the team to meet deadlines.  
  • Enabling future admins to use the system.  
  • Support during the hypercare phase.
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Impact
  • A new system was successfully implemented to reduce manual workload.  
  • Employees and managers now benefit from more self-service options.  
  • Data quality has been improved.  
  • Engagement within the People Operations team was boosted by on-site days.  
  • The People Operations team received support from the interim Head of People Operations.  
  • Resources were freed up to focus on more critical priorities such as M&A.

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